This article will cover:
- How to Add/Select a Patient’s Pharmacy
- How to Remove a Patient’s Pharmacy
- How to Change or Update a Patient’s Pharmacy
- Adding Pharmacies to the Location (Favorites) List
- Removing Pharmacies from the Location (Favorites) List
How to Add and Select a Patient’s Pharmacy:
1. On the Pt. Details tab, click Modify List
2. Search for the patient’s pharmacy by either:
Selecting a previously saved Pharmacy from the Location List
Using the provided fields to search for the Pharmacy.
3. Select desired pharmacies and click Save Changes
The selected pharmacies are now added to the Patient Pharmacy List.
The national pharmacy database contains strict search criteria. If the information entered in the pharmacy search field(s) does not match what the national database has on file it may be excluded from the search results.
Examples:
- Typing “CVS” when the pharmacy is registered as “C.V.S. Pharmacy“
- Typing “Dr” when the address has “Drive“.
The mismatched search criteria will result in the pharmacy not appearing in the search results.
Since the pharmacy search is very precise, it is best to search using broader search criteria.
Try searching for the pharmacy using:
Zip/ Postal Code
Phone Number
How to Remove a Patient’s Pharmacy:
1. In the Pt. Details tab, click Modify List
2. Uncheck the checkbox to the left of the patient’s pharmacy
3. Click either of the green Save Changes buttons
The pharmacy has now been removed from the Patient Pharmacy List.
How to Change or Update a Patient’s Pharmacy:
First, remove the current Pharmacy
1. In the Pt. Details tab, click Modify List
2. Uncheck the checkbox to the left of the patient’s pharmacy
3. Click either of the green Save Changes buttons
Second, search for and add the new Pharmacy
1. On the Pt. Details tab, click Modify List
2. Search for the patient’s pharmacy by either:
Selecting a previously saved Pharmacy from the Location List
Using the provided fields to search for the Pharmacy.
3. Select desired pharmacies and click Save Changes
The pharmacy has now been changed or updated in the Patient Pharmacy List.
Adding Pharmacies to the Location (Favorites) Pharmacy List:
The Location (Favorites) Pharmacy List displays the pharmacies that your patients frequently request to have their prescriptions filled.
1. In the Admin Tab, click Location Pharmacy List
2. Use the search fields to locate a pharmacy, then select the checkbox next to it
3. Click the Add Checked Pharmacies box.
The pharmacy has now been added to your Location Pharmacy List.
Removing Pharmacies from the Location (Favorites) Pharmacy List:
1. In the Admin tab, click Location Pharmacy List
2. Select the checkbox for any pharmacy you want to remove
3. Click Delete Unneeded Pharmacies
The pharmacy has now been removed from your Location Pharmacy List.