- How to Locate Patients in the Carestream Schedule Search
- How often does my schedule sync to Carestream PMS?
How to Locate Patients in the Carestream Schedule Search
1. Select a Date Range
- There are no restrictions or limits to the date range. A wide range will give you a bigger pool of existing patients to search.
2. Use the Search box, in the bottom left corner, to search by patient’s last name.
How often does my schedule sync to Carestream PMS?
The set time interval for the sync is dependent upon your server abilities and the version of your practice management system.
Older servers or PMS versions, it can take 1-12 hours.
If your patient is not found, we recommend the following:
1. Broaden your date range.
2. Manually add your patient using Failover Rx.
Updated on March 31, 2025
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