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Notice Regarding Equifax eIDverifier Tool & Credit Freezes

During your government registration to electronically prescribe, we are required to verify your professional identity. This is to protect the safety of all providers’ identities and information. As part of this process, we use the Equifax eIDverifier that allows us to ask questions that only you would know the answers to. These include questions regarding past addresses or financial history. We do NOT run or check your credit, and your credit will not be impacted by this appointment.

However, if you have placed a credit freeze with the three major credit bureaus, it also blocks the Equifax eIDverifier tool. We cannot proceed with verifying your professional identity as mandated until you contact Equifax to lift the freeze. Please temporarily lift any credit freeze at least one hour prior to your confirmed appointment time.

For more information on how to lift your freeze please click HERE.

What to Expect

The Identity Verification session is extremely brief, usually about a 5-10 minute phone call with us.  After we complete your verification, you will be able to reinstate your freeze with Equifax.

Security and privacy are foundational at iCoreConnect. Not only do we safeguard your patients’ Protected Health Information (PHI) with the highest commercially-available encryption measures and facilities, we take your protection just as seriously.

Should you have additional questions or concerns, please feel free to reach out to our team at 888-810-7706.

Updated on February 17, 2023

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