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Viewing iCoreRx on iPhone for Fully Integrated Sites

Quick Tip:
This article applies to Eaglesoft, Open Dental, Dentrix, and Carestream users.

This article will provide instructions to improve your viewing experience of iCoreRx on an iPhone or iPad device.

How to Adjust Phone Settings:

1. Open the Settings app and select Safari

2. Disable the following settings:

Block Pop-Ups

Block All Cookies

Prevent Cross-Site Tracking

3. Select Clear History and Website Data, then click Clear History and Website Data

Quick Tip:
Make sure that the settings are switched from Green to White

After adjusting these settings, log into your iCoreRx website from the very start for the changes to take effect.

Tips to Viewing the e-Prescribing site

Quick Tip:
It is recommended that you rotate your phone and view the site in Landscape Mode

Once you log in to your iCoreRx site, you may need to zoom out to view all panels without overlap

To zoom out on Safari:

1. Tap on the AA icon in the address bar

2. Tap the smaller A to zoom the page down, 50% works for most iPhones

Updated on April 15, 2024

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